Sephora Sales and Service Leader

San Diego • USA

Wednesday, March 5, 2025

Sephora, a leader in global beauty retail, is part of the Selective Distribution division. Known for its commitment to diversity and inclusion, Sephora offers a dynamic work environment where creativity and innovation are celebrated. As a member of the LVMH conglomerate, Sephora provides employees with unparalleled opportunities for career advancement within the luxury sector.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Strong communication
5. Adaptability
6. Multitasking

Prior leadership experience in retail sales or services is preferred.

$26.00 - $31.85/hr, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each team member. The company is committed to creating a supportive and innovative work environment.