Sephora Sales and Service Leader

San Antonio • USA

Thursday, March 27, 2025

Sephora, a leader in the beauty retail industry, operates under the umbrella of LVMH, the world's largest luxury goods conglomerate. Known for its commitment to diversity and innovation, Sephora offers a dynamic work environment that fosters growth and creativity. As part of LVMH, Sephora upholds the highest standards of excellence and is dedicated to providing unparalleled customer experiences.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.

Sephora prides itself on fostering a culture of diversity, inclusion, and belonging. The company celebrates individuality and is committed to creating a supportive and respectful environment for all employees. As an equal opportunity employer, Sephora values a workplace where everyone's uniqueness is honored.