Sephora Sales and Service Leader

San Antonio • USA

Wednesday, January 15, 2025

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton group, the world's largest luxury goods conglomerate. Renowned for its innovative approach to beauty, Sephora offers an unparalleled selection of products from classic and emerging brands, and is committed to fostering a diverse and inclusive workplace.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, offering equal opportunities to all employees and applicants.