Sephora Sales and Service Leader

Saint Louis • USA

Friday, July 18, 2025

Sephora, a leading name in the beauty retail industry, is part of the prestigious LVMH group, renowned for its commitment to luxury and excellence. As an employer, Sephora is dedicated to fostering a diverse and inclusive work environment where creativity and individuality are celebrated. The company offers a dynamic and supportive atmosphere, encouraging professional growth and innovation.

1. Implement and uphold Sephora's sales and service standards to ensure an exceptional client experience.
2. Provide guidance and coaching to team members, including Coordinators and Beauty Advisors, to enhance their performance in sales, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement and satisfaction.
4. Ensure compliance with Sephora's store standards, maintaining a professional and welcoming environment.
5. Support client loyalty initiatives and monitor key performance indicators to ensure program success.

1. Prior leadership experience, preferably in retail sales or services.
2. Demonstrated passion for client service and teamwork.
3. Strong communication skills with the ability to multitask effectively.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Physical ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Effective communication
4. Multitasking and organizational skills
5. Adaptability and resilience

Minimum of 3 years of leadership experience in retail sales or services.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with diversity, inclusion, and belonging initiatives. Employees may also benefit from flexible working arrangements and career advancement opportunities.

Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, fostering an inclusive and respectful workplace. The company values diversity and is committed to equal opportunity employment, providing reasonable accommodations for applicants with disabilities.