Sephora Sales and Service Leader

Riverton • USA

Monday, January 6, 2025

Sephora, a leading brand in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to quality and innovation. As an employer, Sephora is dedicated to fostering a diverse and inclusive workplace, offering employees the opportunity to thrive in a dynamic and supportive environment.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora prides itself on a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated. The company values a supportive and dynamic workplace where employees are encouraged to grow and succeed.