Sephora Sales and Service Leader

Riverhead • USA

Saturday, March 8, 2025

Sephora, a leading global retailer in beauty and cosmetics, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. As an employer, Sephora is committed to fostering an inclusive and diverse environment where creativity and innovation thrive. The company is dedicated to providing exceptional customer experiences and offers a dynamic workplace for those passionate about beauty and retail.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, along with a flexible work schedule option for employees seeking work-life balance.

Sephora champions a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each employee. The company is committed to creating a beauty community where everyone is respected and honored, fostering an environment of creativity and innovation.