Sephora Sales and Service Leader

Richmond • USA

Tuesday, February 10, 2026

Sephora, a leader in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to luxury and innovation. As an employer, Sephora fosters an inclusive and dynamic work environment where creativity and personal growth are highly valued.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement and expert product knowledge.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Uphold Sephora standards and ensure a safe shopping experience.

1. Minimum 2 years of leadership experience in retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client engagement and sales expertise
3. Effective communication
4. Interpersonal skills
5. Adaptability in dynamic environments
6. Product knowledge and training abilities

Minimum of 2 years in a leadership role within retail, hospitality, or service sectors.

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Sephora champions a culture of inclusivity, where diversity is celebrated and everyone is empowered to contribute to the brand's success. The company is committed to creating a supportive environment that respects and honors each individual's uniqueness.