Sephora Sales and Service Leader

Raleigh • USA

Monday, April 21, 2025

Sephora, a leader in global beauty retail, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world’s largest luxury goods conglomerate. Known for its innovative approach to beauty, Sephora offers a unique retail experience with a diverse range of products and services, fostering an inclusive environment where creativity and diversity are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.

1. Strong communication skills.
2. Ability to multitask.
3. Resilience and adaptability to changing store priorities.
4. Flexible availability to work during peak retail hours.
5. Consistent and reliable attendance.
6. Ability to lift and carry up to 50 pounds.

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora is committed to fostering a diverse and inclusive workplace where every employee's uniqueness is celebrated. The company values teamwork, innovation, and a passion for beauty, creating an environment where employees can thrive and grow.