Sephora Sales and Service Leader

Portland • USA

Monday, June 30, 2025

Sephora, a leader in global beauty retail, operates under the umbrella of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury brands. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where innovation and diversity are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Minimum of 3 years of leadership experience in retail sales or services.

$23.00 - $28.25/hr, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging. Employees have access to meaningful rewards and flexible work arrangements.

Sephora prides itself on a culture of inclusivity and innovation, where every employee's uniqueness is celebrated. The company is dedicated to providing a supportive and dynamic work environment that encourages professional growth and development.