Sephora Sales and Service Leader

Pleasanton • USA

Tuesday, April 15, 2025

Sephora, a leader in the global beauty retail industry, is renowned for its innovative approach to cosmetics and skincare. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora benefits from the prestige and resources of a world-class luxury group, offering employees a dynamic and inclusive environment where creativity and excellence are at the forefront.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Prior leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits based on eligibility, along with opportunities for career advancement within a diverse and inclusive workplace.

Sephora is committed to fostering a beauty community that celebrates diversity, inclusion, and belonging. The company values a workplace where every individual's uniqueness is respected and honored, promoting a culture of equality and opportunity.