Sephora Sales and Service Leader

Pittsburgh • USA

Tuesday, July 15, 2025

Sephora, a leading beauty retailer, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Sephora is renowned for its commitment to providing an unparalleled shopping experience, offering a wide array of beauty products and services. As an employer, Sephora fosters an inclusive and dynamic work environment, encouraging innovation and personal growth.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Monitor key performance indicators (KPIs) to support client loyalty programs and services.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Effective communication
4. Multitasking
5. Adaptability
6. Problem-solving

Minimum of 3 years of leadership experience in retail sales or services.

$23.00 - $28.25 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a diverse and inclusive workplace. Employees enjoy meaningful rewards and the opportunity for flexible working hours.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a respectful and empowering workplace culture, ensuring all employees feel honored and supported.