Sephora Sales and Service Leader

Pittsburgh • USA

Thursday, April 3, 2025

Sephora, a leading beauty retailer, is part of the Selective Distribution business group. Known for its innovative approach to beauty, Sephora offers a diverse range of products and services. As an employer, Sephora is committed to fostering a diverse and inclusive environment where employees can thrive and contribute to the company's mission of providing exceptional client experiences.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and multitasking
5. Resilience and adaptability

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging. Employees can also benefit from flexible work arrangements and potential career advancement opportunities.

Sephora prides itself on a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each employee. The company values a collaborative and supportive work environment where team members are encouraged to grow and succeed.