Sephora Sales and Service Leader

Pittsburgh • USA

Wednesday, January 22, 2025

Sephora, a distinguished name in the realm of beauty and cosmetics, operates under the prestigious umbrella of LVMH, the world's leading luxury goods conglomerate. As an employer, Sephora is renowned for fostering an inclusive and dynamic work environment where innovation and creativity are celebrated. With a commitment to excellence, Sephora offers its employees opportunities for growth and development within the vibrant and ever-evolving beauty industry.

1. Implement and uphold Sephora's sales and service standards to ensure an exceptional client experience.
2. Provide guidance and coaching to team members, enhancing their selling, service, and operational skills.
3. Execute client service models and sales strategies to drive customer engagement and satisfaction.
4. Maintain compliance with store standards, ensuring a professional and welcoming environment.
5. Support client loyalty initiatives and monitor key performance indicators to ensure success.

1. Prior leadership experience in retail sales or services.
2. Demonstrated passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Physical ability to lift and carry up to 50 pounds.

1. Leadership and team management.
2. Customer service excellence.
3. Sales strategy execution.
4. Communication and interpersonal skills.
5. Adaptability and problem-solving.

Previous leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a supportive and inclusive work environment. Employees may also benefit from flexible work arrangements and opportunities for career advancement.

Sephora prides itself on cultivating a beauty community where diversity, inclusion, and belonging are at the forefront. The workplace culture is one of respect, celebration of uniqueness, and a commitment to providing equal opportunities for all employees.