Sephora Sales and Service Leader

Phoenix • USA

Friday, May 2, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where creativity and individuality are celebrated. Employees are encouraged to thrive in an atmosphere that values professional growth and excellence.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and welcoming environment.
5. Monitor and support client loyalty programs, analyzing key performance indicators (KPIs) for success.

1. Prior leadership experience in retail sales or services is preferred.
2. Demonstrated passion for client service and teamwork.
3. Strong communication skills with the ability to multitask effectively.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Strong communication
5. Operational compliance

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.

Sephora prides itself on a culture of diversity, inclusion, and belonging, where every employee's uniqueness is celebrated and respected. The company is committed to creating a supportive environment that encourages professional growth and innovation.