Sephora Sales and Service Leader

Phoenix • USA

Saturday, April 12, 2025

Sephora, a leader in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton group, a global conglomerate renowned for its prestigious brands. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment that celebrates diversity and encourages professional growth.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, providing equal opportunities for all employees and fostering a supportive and dynamic workplace.