Sephora Sales and Service Leader

Phoenix • USA

Friday, March 7, 2025

Sephora, a leader in the global beauty industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Renowned for its innovative approach to beauty retail, Sephora offers an unparalleled range of products and services, fostering a vibrant and inclusive work environment that celebrates diversity and creativity.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a diverse and inclusive workplace culture. Employees may also benefit from flexible working arrangements.

Sephora is committed to fostering a beauty community where diversity, inclusion, and belonging are celebrated. The company values a dynamic and supportive work environment where employees are encouraged to express their uniqueness and contribute to the brand's success.