Sephora Sales and Service Leader

Sephora, a leading beauty retailer under the LVMH umbrella, is renowned for its curated selection of luxury beauty products and exceptional customer service. As part of the LVMH group, Sephora benefits from the prestige and resources of a global luxury conglomerate, offering employees a dynamic and innovative work environment.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Minimum of 3 years in a leadership role, preferably within retail sales or services.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the unique contributions of each team member. The company is committed to creating a respectful and inclusive beauty community.