Sephora Sales and Service Leader

Philadelphia • USA

Sunday, May 18, 2025

Sephora, a distinguished brand under the LVMH umbrella, is renowned for its commitment to excellence in the beauty retail sector. As part of the world's leading luxury goods conglomerate, Sephora offers unparalleled opportunities for career growth and development within a dynamic and inclusive work environment.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving
6. Time management

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and a flexible work schedule with the potential for career advancement.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is committed to creating a supportive and respectful environment where all employees can thrive.