Sephora Sales and Service Leader

Pasadena • USA

Friday, August 22, 2025

Sephora, a leader in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group, known for its commitment to luxury and innovation. As an employer, Sephora fosters a dynamic and inclusive work environment where creativity and diversity are celebrated. The company is dedicated to providing exceptional customer experiences and empowering its employees to achieve their professional aspirations.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Physical ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Strong communication
5. Adaptability
6. Multitasking

Minimum of 3 years in a leadership role, preferably within retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated. The company values teamwork, creativity, and a passion for beauty, creating a vibrant community for both employees and clients.