Sephora Sales and Service Leader

Palo Alto • USA

Tuesday, March 18, 2025

Sephora, a leading name in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and innovation thrive. The brand is celebrated for its dedication to diversity, inclusion, and belonging, creating a community where every employee's uniqueness is honored and respected.

1. Implement sales and service experiences adhering to Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Consistent and reliable attendance.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule options, and opportunities for career advancement.

Sephora's workplace culture is rooted in diversity, inclusion, and belonging, fostering an environment where creativity and individuality are celebrated. The company is dedicated to providing equal opportunities and accommodating diverse needs, ensuring a supportive and respectful atmosphere for all employees.