Sephora Sales and Service Leader

Orlando • USA

Thursday, March 27, 2025

Sephora, a renowned leader in the beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, which is a global leader in luxury goods. Sephora is celebrated for its innovative approach to beauty retailing, offering a diverse range of products and services that cater to a wide array of clientele. As an employer, Sephora is committed to fostering an inclusive environment where diversity is celebrated and employees are empowered to reach their full potential.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora prides itself on creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company values each individual's uniqueness and strives to create an environment where employees feel respected and honored.