Sephora Sales and Service Leader

Orem • USA

Wednesday, April 16, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. As an employer, Sephora is renowned for its commitment to fostering a diverse and inclusive workplace where innovation and creativity thrive. The brand offers a dynamic environment for employees to develop their careers in the beauty industry.

1. Implement sales and service experiences in accordance with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora is committed to creating a beauty community where uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, ensuring a supportive environment for all employees.