SephoraSales and Service Leader
Sephora is a leading beauty retailer offering a diverse range of products and services. Known for its inclusive and innovative approach, Sephora is committed to providing exceptional customer experiences and fostering a diverse and inclusive workplace.
- Implement sales and service experiences that meet Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service model and sales strategies to drive customer engagement.
- Ensure compliance with store standards, maintaining a professional environment.
- Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills.
- Ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership
- Client service
- Teamwork
- Communication
- Multitasking
- Adaptability
Prior leadership experience, preferably in retail sales or services.
$23.00 - $28.25/hr. The actual hourly pay offered depends on various factors, including qualifications and relevant experience.
Comprehensive healthcare and wellbeing benefits based on eligibility. Sephora offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week, providing flexibility to balance work with other commitments.
Sephora values diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated. The company is committed to providing a diverse and inclusive workplace and is an equal opportunity employer.
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