Sephora Sales and Service Leader

Oklahoma City • USA

Monday, February 3, 2025

Sephora, a distinguished name in the beauty retail industry, operates under the umbrella of LVMH, a global leader in luxury goods. Renowned for its commitment to diversity and innovation, Sephora offers a dynamic work environment where creativity and excellence are celebrated. As an employer, Sephora is dedicated to fostering a culture of inclusivity and professional growth, providing employees with opportunities to thrive in a vibrant and supportive setting.

1. Implement and uphold Sephora's sales and service standards to ensure an exceptional client experience.
2. Provide guidance and coaching to team members, including Coordinators and Beauty Advisors, to enhance their performance in sales, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement and satisfaction.
4. Ensure compliance with Sephora's store standards, maintaining a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Previous leadership experience in retail sales or services is preferred.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a flexible work schedule for eligible employees. Details about company benefits can be found on Sephora's official website.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company values a workplace where everyone's uniqueness is celebrated, fostering an environment of respect and honor. Sephora is an equal opportunity employer, dedicated to providing reasonable accommodations and considering all qualified applicants, including those with a criminal history, in accordance with applicable laws.