Sephora Sales and Service Leader

Oak Brook • USA

Wednesday, July 23, 2025

Sephora, a leader in the global beauty retail industry, is renowned for its commitment to exceptional customer experiences and innovative beauty solutions. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora benefits from the prestige and resources of one of the world's largest luxury goods companies, offering unparalleled opportunities for career growth and development.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

A minimum of 3 years of leadership experience, preferably in retail sales or services.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a diverse and inclusive workplace where individuality is celebrated and respected. The company is committed to creating a supportive environment that encourages personal and professional growth, with a focus on teamwork and client satisfaction.