Sephora Sales and Service Leader

Novato • USA

Wednesday, July 30, 2025

Sephora, a leading beauty retailer, is part of the Selective Distribution business group. Known for its innovative approach to retail, Sephora is committed to providing exceptional shopping experiences and fostering a diverse and inclusive workplace. As a subsidiary of LVMH, Sephora benefits from the resources and prestige of a global luxury conglomerate.

1. Implement sales and service experiences that adhere to Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Communication and interpersonal skills
5. Adaptability and problem-solving

A minimum of 3 years of leadership experience in retail sales or services is required.

$28.00 - $34.30 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a Flex position allowing for work schedule flexibility.

Sephora is dedicated to fostering a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace where everyone's uniqueness is respected and honored, ensuring an equal opportunity environment.