Sephora Sales and Service Leader

Sephora, a leading name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. Sephora is renowned for its innovative approach to beauty retail, offering a diverse range of high-quality products and exceptional customer service. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and diversity are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with diversity, inclusion, and belonging initiatives. Employees may also benefit from flexible work arrangements.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusivity, ensuring a welcoming and supportive environment for all employees.