Sephora Sales and Service Leader

Newark • USA

Wednesday, January 1, 2025

Sephora, a distinguished member of the LVMH Moët Hennessy Louis Vuitton family, is a global leader in the beauty retail industry. Renowned for its innovative approach to beauty, Sephora offers a diverse array of products and services, fostering an inclusive environment where creativity and individuality are celebrated. As an employer, Sephora is committed to cultivating a workplace that embraces diversity, inclusion, and belonging, ensuring that every employee feels valued and empowered.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience
6. Operational compliance

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora prides itself on fostering a culture of diversity, inclusion, and belonging, where every employee's uniqueness is celebrated. The company is dedicated to creating a supportive and empowering work environment, encouraging personal and professional growth.