Sephora Sales and Service Leader

New York City • USA

Thursday, January 1, 2026

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. The brand is dedicated to fostering a culture of excellence and empowerment, providing employees with opportunities for growth and development within the beauty industry.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies and create a safe shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client engagement and service excellence
3. Sales and product knowledge
4. Communication and interpersonal skills
5. Adaptability and quick learning
6. Inventory and visual merchandising management

Minimum of 2 years in a leadership role within retail, hospitality, or service sectors.

$28.00 - $36.00 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusivity and belonging.

Sephora prides itself on fostering an inclusive and empowering workplace culture where diversity is celebrated, and employees are encouraged to express their individuality. The company is committed to creating a supportive environment that promotes growth, collaboration, and a sense of belonging.