Sephora Sales and Service Leader

New York City • USA

Friday, October 10, 2025

Sephora, a leading beauty retailer, operates under the umbrella of LVMH Moët Hennessy Louis Vuitton, a world-renowned luxury goods conglomerate. As an employer, Sephora is recognized for fostering an inclusive and dynamic work environment where employees are encouraged to express their individuality and passion for beauty. The brand is committed to innovation, excellence, and the professional growth of its team members.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies to create a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management.
2. Client service excellence.
3. Sales and product knowledge.
4. Effective communication.
5. Problem-solving and adaptability.

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$27.15 - $33.41 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and opportunities for professional development.

Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and inclusivity, empowering employees to thrive in a supportive and dynamic environment.