Sephora Sales and Service Leader

New York City • USA

Saturday, February 22, 2025

Sephora, a leader in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton group, a global conglomerate renowned for its prestigious brands. Sephora is dedicated to providing an unparalleled shopping experience, offering a wide range of beauty products and services.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking
6. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a diverse and inclusive workplace environment. Flexible work options are available, including a Flex position for up to 19 hours per week.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of every individual. The company is committed to equal opportunity employment and providing reasonable accommodations for applicants with disabilities.