Sephora Sales and Service Leader

New York City USA

Thursday, January 30, 2025

Sephora, a leading name in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its innovative approach to beauty and luxury, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. As an employer, Sephora is committed to fostering a culture of excellence and providing its employees with opportunities for growth and development.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management.
2. Customer service excellence.
3. Sales strategy execution.
4. Operational compliance.
5. Communication and multitasking.

Prior leadership experience in retail sales or services is preferred.

Compensation is hourly and based on qualifications, experience, and other non-discriminatory factors.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora is dedicated to creating a beauty community where uniqueness is celebrated and respected. The company values diversity and inclusion, ensuring a workplace where all employees can thrive. Sephora is an equal opportunity employer, committed to providing reasonable accommodations and considering all qualified applicants.