Sephora Sales and Service Leader

New York • USA

Friday, September 19, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution business group. Known for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. As a part of the LVMH conglomerate, Sephora benefits from the prestige and resources of a global luxury leader.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies and create a safe shopping environment.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales and product knowledge
4. Communication and interpersonal skills
5. Adaptability and quick learning

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$27.15 - $33.41 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.

Sephora fosters a beauty community where uniqueness is celebrated, and everyone feels respected and honored. The company is committed to creating an inclusive environment where diversity thrives.