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Sephora Sales and Service Leader
Sephora, a leader in the beauty retail industry, is part of the Selective Distribution business group. Known for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. As a part of the LVMH conglomerate, Sephora benefits from the prestige and resources of a global luxury leader.
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure adherence to company policies and create a safe shopping environment.
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
- Leadership and team management
- Client service excellence
- Sales and product knowledge
- Communication and interpersonal skills
- Adaptability and quick learning
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
$27.15 - $33.41 per hour, based on qualifications and experience.
Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.
Sephora fosters a beauty community where uniqueness is celebrated, and everyone feels respected and honored. The company is committed to creating an inclusive environment where diversity thrives.
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