Sephora Sales and Service Leader

New York • USA

Tuesday, June 17, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. As an employer, Sephora is renowned for fostering an inclusive and dynamic work environment that encourages growth and innovation. The brand is committed to diversity, inclusion, and creating a community where every employee's uniqueness is celebrated.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Consistent and reliable attendance.

1. Leadership and team management
2. Client service excellence
3. Effective communication
4. Operational compliance
5. Sales strategy execution

Prior leadership experience in retail sales or services is preferred.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, alongside a commitment to diversity, inclusion, and belonging. Employees can also benefit from flexible working arrangements.

Sephora prides itself on a culture of inclusivity and respect, fostering a community where diversity is celebrated. The company is dedicated to providing a supportive environment that encourages personal and professional growth.