Sephora Sales and Service Leader

New York USA

Monday, December 16, 2024

Sephora is a leading beauty retailer offering a diverse range of cosmetics, skincare, and fragrance products. Known for its commitment to diversity, inclusion, and belonging, Sephora provides a dynamic and inclusive workplace environment.

1. Implement sales and service experiences that meet Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service model and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership
2. Client service
3. Teamwork
4. Communication
5. Multitasking
6. Adaptability

$27.15 - $33.41/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Flex (on demand) position available for employees to work 0-19 hours a week, providing flexibility to balance work with other commitments.

Sephora values a diverse and inclusive workplace, celebrating and respecting everyone's uniqueness. The company is committed to equal opportunity employment and providing reasonable accommodations in recruiting processes.