Sephora Sales and Service Leader

Sephora, a distinguished brand within the Selective Distribution division, is renowned for offering an unparalleled beauty shopping experience. As part of a global luxury conglomerate, Sephora is committed to fostering a diverse and inclusive environment where innovation and creativity thrive.

1. Implement and uphold Sephora's sales and service standards to ensure exceptional client experiences.
2. Provide leadership and coaching to a team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators to drive success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and multitasking
5. Adaptability and resilience

Minimum of 3 years in a leadership role, preferably within retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora is dedicated to creating a beauty community where diversity is celebrated and inclusivity is a core value. The workplace culture is one of respect, innovation, and empowerment, ensuring every employee feels valued and supported.