Sephora Sales and Service Leader

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. As an employer, Sephora is committed to fostering a diverse and inclusive environment where employees are encouraged to express their individuality and creativity. The company is dedicated to providing exceptional customer experiences and is known for its innovative approach to beauty retail.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory, visual merchandising, and maintaining store standards.
6. Promote a culture of openness and inclusivity where everyone feels empowered.
7. Uphold Sephora standards and ensure a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client engagement and service excellence
3. Product knowledge and training
4. Communication and interpersonal skills
5. Adaptability in a dynamic environment

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$24.00 - $31.00 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company fosters a culture of inclusivity, openness, and empowerment, ensuring that all employees feel valued and supported.