Sephora Sales and Service Leader

Sephora, a leader in the global beauty industry, is renowned for its innovative approach to retail and its commitment to diversity and inclusion. As part of the LVMH Moët Hennessy Louis Vuitton group, Sephora offers unparalleled career opportunities and a dynamic work environment.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators to ensure success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

A minimum of 3 years of leadership experience, preferably in retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, a diverse and inclusive work environment, and flexible work options, including a Flex position for up to 19 hours per week.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating each individual's uniqueness. The company is committed to equal opportunity employment and provides reasonable accommodations for applicants with disabilities.