Sephora Sales and Service Leader

Sephora, a distinguished entity within the Selective Distribution sector, is renowned for its commitment to providing an unparalleled beauty shopping experience. As part of the global luxury conglomerate LVMH, Sephora upholds a prestigious reputation, offering a dynamic and inclusive workplace where innovation and diversity are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Compliance and standards adherence
5. Performance monitoring and KPI analysis

Minimum of 3 years of leadership experience in retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated.

Sephora is committed to fostering a beauty community where diversity, inclusion, and belonging are at the forefront. The workplace culture is vibrant, supportive, and focused on professional growth and personal development.