Sephora Sales and Service Leader

Nashville • USA

Monday, April 7, 2025

Sephora, a leading beauty retailer under the LVMH conglomerate, is renowned for its innovative approach to cosmetics and skincare. As an employer, Sephora is committed to fostering a diverse and inclusive environment, celebrating individuality and creativity within its workforce.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a flexible work schedule for eligible employees.

Sephora is dedicated to creating a beauty community where uniqueness is celebrated. The company values diversity and inclusion, ensuring a respectful and supportive workplace for all employees.