Sephora Sales and Service Leader

Nashville • USA

Monday, February 17, 2025

Sephora, a renowned leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, which is a global powerhouse in luxury goods. As an employer, Sephora is committed to fostering a diverse and inclusive environment where creativity and innovation are celebrated. The brand is dedicated to providing exceptional career opportunities for individuals passionate about beauty and customer service.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Strong communication
6. Adaptability

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options. Details about company benefits can be found on Sephora's careers page.

Sephora prides itself on a culture of diversity, inclusion, and belonging, where every individual's uniqueness is celebrated. The company is committed to creating a beauty community that respects and honors all employees, fostering an environment of collaboration and innovation.