Sephora

Sales and Service Leader

Sephora is a leading beauty retailer offering a diverse range of cosmetics, skincare, and fragrance products. Known for its commitment to diversity, inclusion, and belonging, Sephora creates a beauty community where everyone's uniqueness is celebrated and respected.

1. Implement sales and service experiences that meet Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service model and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership
2. Client service
3. Teamwork
4. Communication
5. Multitasking
6. Adaptability

Prior leadership experience, preferably in retail sales or services.

$25.00 - $30.81/hr. The actual hourly pay offered depends on various factors, including qualifications and relevant experience.

Comprehensive healthcare and wellbeing benefits based on eligibility. Sephora offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week.

Sephora values a diverse and inclusive workplace, providing equal opportunity employment and reasonable accommodations in recruiting processes. The company is committed to creating a supportive environment where all employees are respected and honored.