Sephora Sales and Service Leader

Sephora, a leading name in the beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, a world-renowned luxury goods conglomerate. Sephora is celebrated for its innovative approach to beauty retail, offering a diverse range of products and services that cater to a wide array of customer needs. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment where creativity and diversity are valued.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits based on eligibility. Flexibility with a Flex (on demand) position for work-life balance.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace that respects and honors the uniqueness of every individual, fostering an environment of creativity and collaboration.