Sephora Sales and Service Leader

Murfreesboro • USA

Thursday, March 13, 2025

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its commitment to beauty and innovation. As part of the LVMH conglomerate, Sephora offers unparalleled opportunities for career growth and development within the luxury retail sector.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience
6. Operational compliance

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a diverse and inclusive workplace where individuality is celebrated. The company is committed to creating a community where everyone feels respected and honored, providing equal opportunities for all employees.