Sephora Sales and Service Leader

Sephora, a leader in the global beauty retail industry, is renowned for its unparalleled selection of prestige products and exceptional customer service. As a part of the LVMH Moët Hennessy Louis Vuitton group, Sephora benefits from the innovative spirit and luxury expertise of its parent company, offering employees a dynamic and inclusive work environment that fosters growth and creativity.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Minimum of 3 years in a leadership role, preferably within retail sales or services.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated. The company values equality and provides a supportive environment that encourages professional growth and personal development.