Sephora Sales and Service Leader

Mount Juliet USA

Wednesday, February 5, 2025

Sephora, a distinguished name in the realm of luxury beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora is celebrated for fostering an inclusive and dynamic work environment where creativity and individuality are not only encouraged but celebrated.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with Sephora's store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Previous leadership experience in retail sales or services is preferred.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a diverse and inclusive work environment where uniqueness is celebrated.

Sephora prides itself on cultivating a beauty community that values diversity, inclusion, and belonging. The workplace culture is one where every individual's uniqueness is celebrated, fostering an environment of respect and honor.