Sephora Sales and Service Leader

Modesto • USA

Wednesday, January 15, 2025

Sephora, a leading beauty retailer under the LVMH Moët Hennessy Louis Vuitton conglomerate, offers a dynamic and inclusive work environment. Known for its innovation in the beauty industry, Sephora is committed to providing exceptional customer experiences and fostering a culture of diversity and inclusion.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Problem-solving and adaptability

Prior leadership experience in retail sales or services is preferred.

$26.00 - $31.85 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.

Sephora is dedicated to creating a beauty community where uniqueness is celebrated. The company values diversity, inclusion, and belonging, ensuring a respectful and supportive workplace for all employees.