Sephora Sales and Service Leader
Sephora is a leading beauty retailer offering a diverse range of beauty products and services. The company is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. Sephora values diversity, inclusion, and belonging, and is an equal opportunity employer.
- Implement sales and service experiences that meet Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service model and sales strategies to drive customer engagement.
- Ensure compliance with store standards and maintain a professional environment.
- Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills.
- Ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership
- Client service
- Teamwork
- Communication
- Multitasking
- Adaptability
Prior leadership experience, preferably in retail sales or services.
$26.00 - $31.85/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience.
Comprehensive healthcare and wellbeing benefits based on eligibility. Sephora offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week, providing flexibility to balance work schedule with other commitments.
Sephora fosters a diverse and inclusive workplace, committed to providing reasonable accommodation in recruiting processes to applicants with disabilities or other medical conditions. The company values a professional environment and supports career growth.