Sephora Sales and Service Leader

Milford • USA

Monday, April 28, 2025

Sephora, a leading beauty retailer, is part of the Selective Distribution division, renowned for its commitment to providing exceptional beauty experiences. As a subsidiary of LVMH, Sephora benefits from the resources and prestige of a global luxury conglomerate, offering employees a dynamic and inclusive workplace environment.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Effective communication
6. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits based on eligibility, diversity and inclusion initiatives, and flexible working options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating and respecting the uniqueness of each individual. The company is committed to creating a supportive environment where employees can thrive and grow.