Sephora Sales and Service Leader

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division of the LVMH group. Renowned for its innovative approach to beauty, Sephora offers a diverse range of products and services, fostering a dynamic and inclusive work environment. As an employer, Sephora is committed to diversity, inclusion, and belonging, ensuring that every employee's uniqueness is celebrated and respected.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Effective communication

A minimum of 3 years of leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, eligibility-based. Flex (on demand) position available for work-life balance.

Sephora fosters a culture of diversity, inclusion, and belonging, creating a beauty community where every individual's uniqueness is celebrated, respected, and honored. The company values a diverse and inclusive workplace, providing equal employment opportunities to all.