Sephora Sales and Service Leader

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where creativity and individuality are celebrated. The company offers a dynamic workplace that encourages personal and professional growth.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring

A minimum of 3 years of leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, including diversity, inclusion, and belonging initiatives. Employees can also access a Flex position, allowing work anywhere from 0-19 hours a week for greater work-life balance.

Sephora prides itself on a culture of diversity, inclusion, and belonging, creating a community where every individual's uniqueness is celebrated. The company is committed to equal opportunity employment and values a workplace that respects and honors all backgrounds.